This paper briefly presents the challenges for order control and release of multi-zone order picking systems. On the one hand, the order control must ensure that all orders are processed on time, and on the other hand, the space requirements (buffer) and the utilisation of the zones must be considered.
Within the framework of a case study, different strategies for order release were developed. The paper shortly describes the ideas of the strategies and presents results of a case-based simulative evaluation of the strategies. The findings of the simulation study are the basis for the development of a digital twin for the operational control of multi-zone picking systems.